FAQ’s

Yes, we provide fast and reliable international courier services to major countries worldwide. Basic customs clearance and documentation support are also included.

Delivery times depend on the destination and service type (standard or express). Domestic deliveries typically take 1–3 business days, while international shipments may take 3–7 business days.

Yes, all shipments are trackable. You’ll receive a tracking ID after dispatch, or you can contact our customer service team for real-time tracking updates.

Yes, we offer basic packaging to secure your items during transit. For fragile or high-value items, we recommend protective or premium packaging, which is available at an additional cost.

You can book a pickup via our website's contact form, call us directly, or message us on WhatsApp. We’ll confirm your preferred pickup time and location.

Yes, standard weight and size limits apply. For larger or heavier shipments, we also offer cargo and freight services. Please share your package details for personalized guidance.

All shipments include basic liability coverage. If you're sending high-value items, additional insurance can be arranged upon request.

We operate from Monday to Saturday, 9:00 AM to 7:00 PM. Urgent or emergency pickups may be scheduled on Sundays upon special request.

Please contact our support team immediately with your tracking ID or shipment details. We’ll investigate and keep you updated until the issue is resolved.